If a checklist is forced upon you, you may resist using it (email titled "Please wash your hands"). But if you're underperforming at work and are motivated to improve things, and there are tools available (which include checklists), might you be more motivated to use them because you had "opted in"? I'm wondering if this is the same situation as when I'm forced to undertake mandatory training. Which I always feel resistance towards because it's mandatory. But when I pay to go on a course, I'm...